Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY – BY USING THE SERVICES OF SOS SUPERIOR DECORATORS YOU ARE ENTERING INTO A CONTRACT WITH US AND AGREEING TO THE FOLLOWING TERMS AND CONDITIONS.
‘We’, ‘us’ and ‘our’ means SOS Superior Decorators . ‘You’, ‘the client’, ‘the customer’, ‘your’ means the person who requested our services and enters into this contract.
SECTION 1 – FIXED RATES AND QUOTATIONS
1.1 Contract
The agreed final quote represents a written contract for the exact work to be completed at the price quoted.
- Any agreement made verbally is not covered by the contract unless it has been written into said contract.
- The agreement is made between SOS Superior Decorators and the client. The client is identified as the person who requested the quotation.
- SOS Superior Decorators will not enter into any dialogue, accept any requests or communicate in any way with anyone other than the client except where the client has provided written permission that allows them to do so.
- The acceptance of the quote, electronically or by any other means signifies a full acceptance and commitment to accept these terms and conditions.
- Please check your quotation carefully.
1.2 Scope of quoted work
The quote written by SOS Superior Decorators for the client represents the requests of the client. It is not a builder’s survey and we will not be held liable for any task that is not included in the written quote.
1.3 Electric and water
The client will be expected to provide electrical power, running water and toilet facilities where reasonably possible.
1.4 Condition of existing walls and ceilings
Unless specifically mentioned, no provision is made for repair of plastering beneath papered walls or ceiling surfaces, as it is assumed that such plastering is in good condition, and is suitable to take treatment specified. Similarly, the costs of the repairs and renewals of any defects which are not visible at the time of estimating will be chargeable, unless allowance for such items is included.
1.5 Cancellation
In the event of cancellation by the client, the client agrees to notify SOS Superior Decorators in writing or by email 28 days before the project start date. In the event that SOS Superior Decorators are not notified of the cancellation, the client agrees to pay all of SOS Superior Decorators ’s administration, lost work and scheduling costs amounting to no less than 15% of the total project cost.
If the customer elects to cancel our services after we have begun work, the customer agrees to pay all of SOS Superior Decorators ’s administration, lost work and scheduling costs amounting to no less than 50% of the total project cost. Postponement of scheduled works rather than cancellation is acceptable only if the rescheduled date is bona fide and within 8 weeks of the initial date scheduled. Should further postponement occur, you will be deemed to have cancelled our services and the cancellation levy will apply as above.
1.6 Materials
All necessary materials can and will be provided by us unless otherwise agreed and will always be of high quality and used in an appropriate manner as per the manufacturer’s guidelines. Where it is necessary to match existing decor, our work will be carried out with this in mind, using appropriate materials that provide an exact match where possible. If an exact match will not be achievable, the client will be consulted. SOS Superior Decorators are not responsible for the performance or suitability of any materials, parts or products purchased directly by the client and allow SOS Superior Decorators to use these at their own risk.
1.7 Changes to your quote
Any quote or estimate is subject to revision, if a customer makes changes to their property or building after receiving a quote from SOS Superior Decorators , customers must let us know of all changes made as soon as possible, so that
